Privacy Notice

Brad Young is a Master Thatcher in Wiltshire, predominantly in Salisbury and surrounding area. Your information, such as name, address and contact information (phone number, email address) will be collected for the purposes of providing quotes on request and as part of service delivery. 
None of the information collected is shared with any third parties. we are committed to complying with the General Data Protection Regulation (GDPR).

This privacy notice tells you what to expect us to do with your personal information – the collection and processing of your personal data through your contact with Brad. Your information is collected in person, on the phone or via email when you speak to or contact us.

It is important that you read this privacy notice together with any other privacy notice that may be provided on specific occasions, when personal data about you is being collected, so you are fully aware of how and why your data is being used.

The contact email address is: brad@master-thatcher.com

The following information may be collected to provide responses to queries, requests for quotes or other communication regarding thatching services to your property. 

• Names and contact details.
• Addresses.

The lawful basis for collecting or using personal information to provide services is:

• Consent

The lawful basis for collecting or using personal information for services is:

• Consent

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We will only ever collect personal information if it is needed for the reasons already listed. 

Your data will only be kept for as long as it is needed, and access to your information is limited to Brad Young and his team. After services have been provided, all works are completed and invoices paid, your data will be deleted or destroyed in the appropriate way to keep your information confidential. This will be done as soon as possible when known that there is no further need to contact you for any reason. 

Under data protection law, you have rights including:

Your right of access – You have the right to ask for copies of your personal data.

Your right to rectification – You have the right to ask for your personal data to be rectified if you think it is inaccurate. You also have the right to ask for information to be completed if you think it is incomplete.

 Your right to erasure – You have the right to ask for your personal data to be erased in certain circumstances.

Your right to restriction of processing – You have the right to ask for restrictions to the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that the personal data you gave to be transferred to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – Where consent is used as the lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, Brad Young Thatching has one calendar month to respond to you.

If you have concerns about the use of your personal data, you can contact Brad Young Thatching using the details provided on this notice. If you want more information about data protection and GDPR, you can contact the Information Commissioner’s office (ICO):

Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow, Cheshire
SK9 5AF

Helpline number: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint

Last update: February 2025